Shipping Information

Thank you for shopping with GirlyFlies! We are committed to getting your order to you as quickly as possible.

  • Standard Shipping: Expected within 7–10 business days after order ships, excluding weekends and holidays.

  • Express Shipping: Expected within 3 business days after order ships, excluding weekends and holidays.

  • Once your order has shipped you will receive a shipping confirmation email with tracking information.

  • After your package has been picked up by the shipping carrier, GirlyFlies is not responsible for shipping delays, weather-related interruptions, or other carrier-related issues that may affect delivery times.

  • Delivery dates provided by the carrier are estimates and cannot be guaranteed.

  • Please ensure your shipping address is accurate at checkout, as GirlyFlies is not responsible for delays or lost packages due to incorrect or incomplete addresses.

We appreciate your patience and support. Thank you for your order!

Refund & Exchange Policy

At GirlyFlies, your satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

  • We offer exchanges or store gift cards only.

  • In a case where we have determined that the item was never received and the shipper returns to sender due to being undeliverable only then will a refund be issued to the original form of payment

  • Exchange or return requests must be made within 14 days of receiving your order.

  • Items must be unworn, unwashed, unused, and in their original condition with all original tags and packaging.

  • Customers are responsible for return shipping costs unless the item received was incorrect or defective.

  • Once your returned item has been received and inspected, we will process your exchange or issue a GirlyFlies store gift card for the value of the approved return.

Non-Returnable Items

For health and quality reasons, we cannot accept returns or exchanges on items that have been:

  • Worn, washed, or altered.

  • Damaged after delivery due to improper care or failure to follow the provided care instructions.

  • Final sale, clearance, or customized/personalized items (if applicable).

We recommend following the care instructions included with your purchase to help maintain the quality and longevity of your GirlyFlies products.

If you have any questions about your order, please contact us—we're always happy to help!